Do you have a any questions?
Please find below a list of common questions and answers to assist you.
And please don't hesitate to contact us for further information.

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Need Help? | OUR FAQs


Q: What are the advantages of using a customs broker?
A: A customs broker will ensure import and export compliance with customs regulations and legislation. A Customs Broker can facilitate the entry and clearance on the importer's behalf and classify goods according to the WCO Harmonized Tariff Schedule to apply duties and taxes accordingly.

A:

  • Tax Idenfication Number (TIN) or National Identification Number (NIN);
  • Commercial Invoice (Proforma Invoices not accepted by customs);
  • Packing List;
  • Bill of Lading/Airway Bill;
  • Freight Invoice (if freight is not included or stipulated on commercial invoice)
  • Insurance Invoice (if importer pays for insurance)
A: Yes, Express Logistics Ltd will guide you through the entire import and customs clearance process and ensure the efficient and swift clearance.
A: You can import up to SCR 3,000.00 without the assistance of a Customs Broker. Should the value exceed SCR 3,000.00 but not exceed SCR 5,000.00 the goods will be subjected to taxes after the deduction of your SCR 3,000.00 personal allowance. Goods exceeding SCR 5,000.00 require a Customs Broker for clearance and are subject to tax.
A: We clear your air freight customs clearance within 5 days and sea freight customs clearance within 10 days from receipt of completed documents and information for us to process your customs import declaration.
A: After your customs clearance has been processed, we can send you the customs bill of entry to your email. On the bill of entry, there will be a detail about customs duty, excise tax, VAT and levies. If you need clarification on calculation we can go through the bill of entry with you and explain all calculation for your understanding.
A: Yes, Express Logistics Ltd can organize collection of any cargo and shipped to Seychelles.
A: As per the Restricted and Prohibited List certain items are completely prohibited from entry or require an import permit. Latest Restricted and Prohibited, S.I 41 of 2019 – Customs Management Act
A: Please contact us and one of our representatives will respond as quickly as possible.

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Didn't find the answer you were looking for?
Contact us by filling out the form below or gives us a call on +248 4325200.

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We offer effective and reliable Customs Clearing, Forwarding, Warehousing and Transportation services to our clients right from inspection and documentation to final clearance and transportation.


Contact Us


| + 248 4325200
| 2nd Floor, The Quadrant, Victoria,
Mahé Island, Seychelles.
| Send an email, CLICK HERE


We offer effective and reliable Customs Clearing, Forwarding, Warehousing and Transportation services to our clients right from inspection and documentation to final clearance and transportation.


Contact Us


| + 248 4325200
| 2nd Floor, The Quadrant, Victoria,
Mahé Island, Seychelles.
| Send an email, CLICK HERE